Will my robot damage furniture?
The robot has multiple sensors that recognize furniture and other objects and prevent most collisions. This will ensure minimal bumping into your furniture. You can create no-go areas for items you're most concerned about.
Will my robot work in the dark?
Yes, the robot will complete its tasks very reliably, even when it is completely dark.
Can I start/use my robot without an exploration run?
Yes. You can simply press the PLAY/PAUSE button and your robot will clean the entire accessible area. Note: the robot can only create and save a map after an exploration run.
When will the robot return to the docking station?
The robot will automatically return to the docking station after it has finished cleaning, when the battery needs to be charged, or when you press the HOME button.
How does the robot plan its route?
The robot divides your home environment into areas (e.g., rooms) which are cleaned one by one starting from the edges and systematically moving over the surface in lanes.
Can I use the robot on a different floor?
Yes, you can use the robot on a different floor. Simply place the robot on another floor and press the PLAY/PAUSE button. You can also create an additional map for another floor of your home. Enable the Multimap feature in the settings and start a new exploration run.
Can I move the robot to another room and start cleaning from there?
Yes, you can move the robot to another room and start cleaning there. The robot will automatically locate itself, if the room is on the map. You can also tell the robot to clean individual rooms on the map using the app. After cleaning, the robot will automatically return to the docking station.
Can I restrict the cleaning areas?
Yes. To do so, simply define no-go areas that the robot should avoid in the app.
What is a no-go area and how can I create it?
A no-go area is a special area that the robot shouldn't enter. To add a no-go area, access the Edit map screen, tap Add area and select No-go area. You can also set an entire room to be a no-go area.
Does the calendar support daylight saving time?
The robot switches between daylight saving and standard time automatically if it is connected to a Wi-Fi network.
I want to use the robot on another floor. Do I need an additional docking station?
No, you do not need an additional docking station for the robot to be operated on another floor. However, you may choose to purchase an additional dock for additional floors for added versatility.
Can I use Alexa without the Echo device?
Yes, you can use Alexa without the Echo device. Simply use the Alexa app on your smartphone or device to control your robot with voice commands.
Which commands can I use to communicate via Alexa?
All commands are listed in the skill description in the Alexa App or on the Amazon homepage. You can find the Skill description in the Alexa App → More → Skills & games → Your skills → select the right skill → Show more
For what size of home is the robot suitable?
The robot can clean areas of up to 200 m² with a single map. The map takes into account the area resulting from the largest length and width of the floor space. For example, the actual living space is smaller for an L-shaped floor plan. If the living space is too large, part of the area can be partitioned off during the exploration and then the remaining part of the living space can be saved on a separate map by completing a second exploration.
What types of floor can I use the robot on?
You can use the robot on all types of hard floor and short pile carpets. Consider creating a no-go area for long carpets to avoid any issues.
Will my robot clean all edges and corners?
Yes, the robot will clean every corner of your home with the help of its side brushes.
Will my robot fall down the stairs?
No, the robot has multiple floor sensors that prevent falls.